The best way to store your new hose and give it the longest lasting life is to hang it disconnected from your Filter Queen unit and use a hose hanger to store the hose.Leaving the hose hooked up to the wand gives it a permanent curve and stretches the material to the point of cracking at that stree point.

If you have any questions about Filter Queen hoses you can call us.  We will be glad to answer any questions you may have.  If we do not answer leave a message and we will call you back.  440-835-1229.We want to help you keeping your air clean.

ABOUT US:

We are a family business and have been working with the Filter Queen factory since 1940.  Through out those years we have had brick & mortar store, authorized factory service center, selling parts and service.  We are able to answer most Filter Queen questions and have contacts at the factory to find out an answer if we cannot give you one.

CONTACT:

Filter Queen Specialties know that many customers would like to contact a business by phone  So, if you have a question feel free to call.  We may miss your call, but. please leave a message, really we will call you back very soon.   If you are not in a hurry for an answer click on the contact us tab.

Hope we can of service to you in some way or another.  We would like you as our happy customer.  Call 440-835-1229.  Email - filterqueen12@live.com

POSTAGE:

Shipping will be UPS, USPS or FedEx.  We try to ship same day or up to two business days.  Our site is setup for USPS which is sometimes not the best price.  So we may need to change carriers.  If there is an issue  with one of these carriers contact us please contact us and we will setup a different shipping carrier that works for you.

Contact information is above.  Some parts may give an outrageous shipping price in which we are trying to correct.  Please do not worry, we will issue you a credit.  We want you to have a reasonable postage fee.  We do not inflate or charge a flat rate like many companies do.

RETURNS:

All items can be returned if not used, or damaged. 

Return policy:

Full return including postage if we ship you the wrong part including the postage to ship the item back.

Partial return if you order the wrong part.  Refund will be for the item purchased only.  If you want the correct part you need to purchase the item through checkout on the website or the telephone.

PAYMENT OPTIONS:

We accept Mastercard, Visa, Discover, American Express

through our Paypal payment hub. For these cards just follow the steps below.  We are guiding you through this process because there has been calls indicating credit & debit card process is not showing. Paypal's wording makes the customer think they are creating a Paypal account if they continue.  You will NOT be creating a Paypal account but  a Filter Queen Specialties account.

1. click on CONTINUE on the Paypal Express page.  (You are creating an account with Filter Queen Specialties in the next several steps).  Then you will see your order.

2. Click on PAYPAL CHECKOUT.  Here options are to sign in to PayPal or create an account, go ahead click on create a Paypal account, Don't be worried, this put you into the payment options.

3. Enter you card information here and put in the email you registered with and use your debit or credit card.  Just skip the login for Paypal and fill in card information below.

4. Click on CREATE ACCOUNT AND PAY. You are creating an account with Filter Queen Specialties NOT PAYPAL. You have made your purchase.
   

The next time you visit Filter Queen Specialties you can sign in with your email and all of your billing and shipping information should be there.

We want to make your'e shopping fun

&

Helping you keeping your'e air clean!!

   !!!!! THANK YOU!!!!!